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Privacy Policy for Cobbi

Effective Date: January 31, 2025

Cobbi (https://www.cobbi.chat) takes the protection and respect of your privacy very seriously. This policy explains how we collect, use and protect your information.

Data we collect

  • Personal data: we collect email addresses when you sign up for a free trial or subscribe to a plan. This data is used to manage your account, communicate with you and provide access to our services.
  • Anonymous data: we collect anonymous data (browser, country, operating system) to analyze the use of our website and services.

How we use your data

  • Personal data: your email address is used to manage your account, communicate with you and provide access to our services.
  • Anonymous data: this data is used only for analysis purposes. To track behavior and improve the user experience of our website and platform.

Sharing of data

Your personal data and anonymous data are not shared, sold or otherwise disclosed to third parties unless necessary to provide our service (for example for payment processors) or in the case of a legal obligation.

Security

We take appropriate measures to protect your personal data and the data we collect. These data are protected against unauthorized access, disclosure or abuse. However, no method of transmission is 100% secure over the Internet.

User rights

You can request, at any time, access, modification or deletion of your personal data by contacting us at hello@cobbi.chat. Deletion of data is possible only if the user ceases to use our services and cancels any active subscription.

Data retention

If no subscription is active after the free trial period, all personal data collected will be deleted after a few days from the end of the trial period. Your email address may be retained for future communications unless you request its deletion.

Updates to the data protection policy

The present data protection policy may be updated at any time. Updates are communicated via email.

Applicable law

The present data protection policy is subject to and governed by Swiss law.

Contact information

For any questions related to this policy, please contact us at hello@cobbi.chat.